When friends and neighbors make a referral, they usually say something like, "You should use my buddy; he is the best at X." When clients make a referral to The Lund Group, it's not just a sentence, it's a whole conversation. While there are plenty of individual reasons to call us first, it is the overwhelming toolkit from a deep bench of professionals that convinces new clients; collectively, we are the best at a lot of things. And isn't that better than being amazing at just one thing?
1. An ability to envision the big picture.
It's not just about buying or selling a house; your goal is to create the home that nurtures, supports and grows a loving family. Our greatest joy as a Realtor is helping families transition to their next phase of their life.
2. A surprisingly low ego.
Not to toot our horn, but have you seen our statistics? You would think that with that kind of impressive resume, it would be easy to lose our True North. Our commitment to an "attitude of gratitude" keep us focused at all times in achieving YOUR goals! We are customer-centric first, last and always.
3. Access and communication that is peerless.
We keep our sellers informed throughout every step of the process. From the first call to even years after the closing, the number of calls, meetings, emails and texts will rival even what your kids are sending.
4. Impressive project management skills.
By overseeing the process from start to finish, we act as your advocate, your counselor, your mentor and sometimes even your big brother. The process is seamless because we are actively involved in managing every single step.
5. A nerdy need to do our homework.
We price our listings right with serious preparation. We preview properties for pricing, talk to agents for their buyer prospects and gather information, which benefits our clients.
6. A commitment to life-long learning.
We still work with an expert sales coach to keep our skills razor sharp and have been doing so for more than 20 years. Additionally, we have garnered specialty certifications to meet the needs of those who are relocating, looking at luxury homes or downsizing.
7. Negotiating skills that rival Kissinger and Kennedy.
Nothing matches experience. With over 30 years working to get her clients the very best price in Roswell, Alpharetta, Milton and Woodstock, Cathi leads the discussion at any negotiating table. Some call it psychological warfare but we prefer collegial combat.
8. A resource list that beats anyone's Rolodex.
No, we don't really use a Rolodex, but you get the picture.
9. Insights only experience can provide.
Bottom line, the sales contract is a legal contract. Cathi's 30 years as a real estate broker have positioned her as an expert in interpreting the legalities of the contract, uncovering any possible loop holes and leveraging the contract for your best interests. We also have close relationships with key real estate lawyers who can get you answers quickly.
10. Honesty, integrity and excellence.
More than 93% of our business comes from those we have served in the past, as well as their families and friends. We absolutely honor those relationships and truly appreciate those referrals. Our clients come back because they know we care about making their dreams come true, first and foremost.